/* e2 appointments — appointment-ledger / ticket-stub design system */

:root {
  --paper: #EFF1EA;
  --paper-alt: #E6E9DE;
  --card: #FFFFFF;
  --ink: #1C2B32;
  --ink-soft: #56655F;
  --ink-faint: #8A968E;
  --line: #CBD2C2;
  --line-strong: #A9B39D;

  --teal: #1A6B62;
  --teal-dark: #123F3A;
  --teal-tint: #E3EDE9;

  --ochre: #B9841D;
  --ochre-tint: #F5E9D2;

  --wine: #7C2E3D;
  --wine-tint: #F3E0E3;

  --info: #2E5C8A;
  --info-tint: #E1EAF3;

  --font-display: 'Special Elite', Georgia, serif;
  --font-body: 'Inter', system-ui, -apple-system, sans-serif;
  --font-mono: 'IBM Plex Mono', 'Courier New', monospace;

  --radius: 10px;
  --radius-sm: 6px;
  --shadow-card: 0 1px 2px rgba(28,43,50,0.06), 0 6px 16px rgba(28,43,50,0.05);
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body {
  margin: 0;
  background: var(--paper);
  color: var(--ink);
  font-family: var(--font-body);
  font-size: 15.5px;
  line-height: 1.5;
  -webkit-font-smoothing: antialiased;
}
body.no-scroll { overflow: hidden; }
a { color: var(--teal); text-decoration: none; }
button { font-family: inherit; cursor: pointer; }
img { max-width: 100%; display: block; }
input, select, textarea {
  font-family: inherit;
  font-size: 15px;
  color: var(--ink);
}

/* ---------- Header ---------- */
.site-header {
  position: sticky;
  top: 0;
  z-index: 40;
  background: var(--paper);
  border-bottom: 2px solid var(--ink);
  background-image:
    repeating-linear-gradient(90deg, transparent 0 22px, rgba(28,43,50,0.05) 22px 23px);
}
.header-inner {
  max-width: 1180px;
  margin: 0 auto;
  padding: 12px 20px;
  display: flex;
  align-items: center;
  gap: 16px;
}
.brand {
  display: flex;
  align-items: baseline;
  gap: 8px;
  flex-shrink: 0;
}
.brand-mark {
  font-family: var(--font-display);
  background: var(--teal);
  color: var(--paper);
  padding: 4px 8px;
  border-radius: 5px;
  font-size: 15px;
  letter-spacing: 0.5px;
}
.brand-name {
  font-family: var(--font-display);
  font-size: 17px;
  color: var(--ink);
  letter-spacing: 0.2px;
}
.header-search-slot { flex: 1; max-width: 420px; }
.header-search-slot input {
  width: 100%;
  padding: 9px 14px;
  border: 1.5px solid var(--line-strong);
  border-radius: 20px;
  background: var(--card);
  outline: none;
}
.header-search-slot input:focus { border-color: var(--teal); }
.header-actions { margin-left: auto; display: flex; align-items: center; gap: 10px; }

.header-user { display: flex; align-items: center; gap: 10px; }
.icon-btn {
  border: none;
  background: transparent;
  color: var(--ink);
  padding: 7px;
  border-radius: 50%;
  display: flex;
  position: relative;
}
.icon-btn:hover { background: var(--paper-alt); }
.notif-wrap { position: relative; }
.notif-badge {
  position: absolute;
  top: 2px; right: 2px;
  min-width: 16px; height: 16px;
  background: var(--wine);
  color: #fff;
  font-size: 10px;
  font-weight: 700;
  border-radius: 8px;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 0 3px;
}
.notif-badge.show { display: flex; }

.avatar-btn {
  width: 34px; height: 34px;
  border-radius: 50%;
  border: 1.5px solid var(--ink);
  background: var(--teal);
  color: var(--paper);
  font-size: 13px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
  padding: 0;
}
.avatar-img { width: 100%; height: 100%; object-fit: cover; }

.notif-dropdown, .user-menu-dd {
  position: absolute;
  top: calc(100% + 8px);
  right: 0;
  background: var(--card);
  border: 1.5px solid var(--ink);
  border-radius: var(--radius);
  box-shadow: var(--shadow-card);
  width: 300px;
  max-height: 380px;
  overflow-y: auto;
  z-index: 50;
}
.user-menu-dd { padding: 12px; width: 240px; display: flex; flex-direction: column; gap: 2px; }
.user-menu-name { font-weight: 700; font-size: 14px; }
.user-menu-email { font-size: 12px; color: var(--ink-soft); margin-bottom: 4px; }
.user-menu-sep { height: 1px; background: var(--line); margin: 6px 0; }
.user-menu-dd button {
  text-align: left;
  border: none;
  background: none;
  padding: 8px 6px;
  border-radius: var(--radius-sm);
  font-size: 14px;
  color: var(--ink);
}
.user-menu-dd button:hover { background: var(--paper-alt); }

.notif-empty { padding: 20px; text-align: center; color: var(--ink-soft); font-size: 13px; }
.notif-item {
  display: flex;
  flex-direction: column;
  gap: 2px;
  width: 100%;
  text-align: left;
  border: none;
  background: none;
  padding: 10px 14px;
  border-bottom: 1px solid var(--line);
}
.notif-item.unread { background: var(--teal-tint); }
.notif-title { font-size: 13px; font-weight: 700; }
.notif-msg { font-size: 12.5px; color: var(--ink-soft); }
.notif-time { font-size: 11px; color: var(--ink-faint); }

/* ---------- Layout ---------- */
.app-root { max-width: 1180px; margin: 0 auto; padding: 28px 20px 60px; min-height: 60vh; }
.site-footer {
  border-top: 2px solid var(--ink);
  padding: 22px 20px 40px;
  text-align: center;
  color: var(--ink-soft);
  font-size: 12.5px;
}
.footer-inner { display: flex; align-items: center; justify-content: center; gap: 8px; }
.ticket-dot { width: 6px; height: 6px; border-radius: 50%; background: var(--ochre); display: inline-block; }

.eyebrow {
  font-family: var(--font-mono);
  font-size: 11.5px;
  letter-spacing: 1.5px;
  text-transform: uppercase;
  color: var(--ink-faint);
  margin: 0 0 6px;
}
.section-title {
  font-family: var(--font-display);
  font-size: 28px;
  line-height: 1.25;
  margin: 0 0 14px;
  color: var(--ink);
}

/* ---------- Buttons ---------- */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  border-radius: 8px;
  border: 1.5px solid transparent;
  padding: 10px 18px;
  font-weight: 600;
  font-size: 14px;
  transition: transform 0.08s ease, background 0.15s ease;
}
.btn:active { transform: scale(0.97); }
.btn-primary { background: var(--teal); color: #fff; border-color: var(--teal-dark); }
.btn-primary:hover { background: var(--teal-dark); }
.btn-ghost { background: transparent; color: var(--ink); border-color: var(--line-strong); }
.btn-ghost:hover { background: var(--paper-alt); }
.btn-danger { background: transparent; color: var(--wine); border-color: var(--wine); }
.btn-danger:hover { background: var(--wine-tint); }
.btn-sm { padding: 6px 12px; font-size: 12.5px; }
.btn-lg { padding: 13px 26px; font-size: 15.5px; }

.icon-toggle-btn {
  border: 1.5px solid var(--line-strong);
  background: var(--card);
  color: var(--ink-soft);
  border-radius: 50%;
  width: 44px; height: 44px;
  display: flex; align-items: center; justify-content: center;
}
.icon-toggle-btn.active { color: var(--wine); border-color: var(--wine); background: var(--wine-tint); }

/* ---------- Landing ---------- */
.landing { display: flex; flex-direction: column; gap: 56px; }
.landing-hero { padding-top: 8px; }
.hero-stub {
  display: grid;
  grid-template-columns: 1fr auto 200px;
  border: 2px solid var(--ink);
  border-radius: 14px;
  background: var(--card);
  box-shadow: var(--shadow-card);
  overflow: hidden;
}
.stub-main { padding: 40px 36px; }
.hero-title {
  font-family: var(--font-display);
  font-size: 40px;
  line-height: 1.15;
  margin: 6px 0 16px;
}
.hero-sub { color: var(--ink-soft); font-size: 16px; max-width: 460px; margin: 0 0 22px; }
.hero-cta { display: flex; align-items: center; gap: 16px; flex-wrap: wrap; }
.hero-hint { font-size: 12.5px; color: var(--ink-faint); }
.stub-perf {
  position: relative;
  border-left: 2px dashed var(--line-strong);
  border-right: 2px dashed var(--line-strong);
  width: 0;
}
.stub-perf::before, .stub-perf::after {
  content: "";
  position: absolute;
  width: 22px; height: 22px;
  background: var(--paper);
  border: 2px solid var(--ink);
  border-radius: 50%;
  left: -12px;
}
.stub-perf::before { top: -12px; }
.stub-perf::after { bottom: -12px; }
.stub-side {
  background: var(--teal);
  color: var(--paper);
  padding: 30px 20px;
  display: flex;
  flex-direction: column;
  gap: 6px;
  align-items: flex-start;
  justify-content: center;
}
.stub-label { font-family: var(--font-mono); font-size: 10.5px; letter-spacing: 1.5px; opacity: 0.75; margin-top: 12px; }
.stub-value { font-family: var(--font-mono); font-size: 13px; font-weight: 600; }
.stamp-mini {
  font-family: var(--font-mono);
  font-size: 13px;
  font-weight: 700;
  border: 2px solid var(--paper);
  border-radius: 5px;
  padding: 2px 8px;
  transform: rotate(-4deg);
  display: inline-block;
}

.landing-how .how-steps { list-style: none; padding: 0; margin: 0; display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; }
.landing-how li {
  background: var(--card);
  border: 1.5px solid var(--line);
  border-radius: var(--radius);
  padding: 18px 16px;
  font-size: 13.5px;
  color: var(--ink-soft);
}
.how-tag {
  display: block;
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 1px;
  text-transform: uppercase;
  color: var(--teal);
  font-weight: 700;
  margin-bottom: 8px;
}

.cat-grid { display: flex; flex-wrap: wrap; gap: 10px; }
.cat-chip {
  border: 1.5px solid var(--line-strong);
  border-radius: 20px;
  padding: 7px 14px;
  font-size: 13px;
  color: var(--ink-soft);
  background: var(--card);
}

.landing-split { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
.split-card {
  border: 1.5px solid var(--ink);
  border-radius: var(--radius);
  padding: 24px;
  background: var(--teal-tint);
}
.split-card h3 { font-family: var(--font-display); margin: 0 0 8px; font-size: 19px; }
.split-card p { color: var(--ink-soft); margin: 0; font-size: 14px; }

/* ---------- Onboarding ---------- */
.onboarding { display: flex; justify-content: center; padding-top: 20px; }
.onboard-card { max-width: 560px; text-align: center; }
.onboard-card .hero-sub { margin: 0 auto 26px; }
.role-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; margin-top: 10px; }
.role-card {
  border: 1.5px solid var(--line-strong);
  background: var(--card);
  border-radius: var(--radius);
  padding: 26px 18px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 10px;
  text-align: center;
}
.role-card:hover { border-color: var(--teal); background: var(--teal-tint); }
.role-icon { color: var(--teal); }
.role-title { font-weight: 700; font-size: 15px; }
.role-desc { font-size: 12.5px; color: var(--ink-soft); }

/* ---------- Discover ---------- */
.discover-head { margin-bottom: 18px; }
.cat-scroller {
  display: flex;
  gap: 8px;
  overflow-x: auto;
  padding-bottom: 12px;
  margin-bottom: 20px;
  scrollbar-width: thin;
}
.cat-pill {
  flex-shrink: 0;
  border: 1.5px solid var(--line-strong);
  background: var(--card);
  border-radius: 18px;
  padding: 7px 15px;
  font-size: 13px;
  color: var(--ink-soft);
  white-space: nowrap;
}
.cat-pill.active { background: var(--ink); color: var(--paper); border-color: var(--ink); }

.results-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 18px; }
.biz-card {
  border: 1.5px solid var(--line);
  border-radius: var(--radius);
  background: var(--card);
  overflow: hidden;
  display: block;
  color: var(--ink);
  transition: border-color 0.15s ease, transform 0.1s ease;
}
.biz-card:hover { border-color: var(--teal); transform: translateY(-2px); }
.biz-card-photo {
  height: 130px;
  background: var(--paper-alt);
  display: flex; align-items: center; justify-content: center;
  font-family: var(--font-display);
  font-size: 24px;
  color: var(--ink-faint);
}
.biz-card-photo img { width: 100%; height: 100%; object-fit: cover; }
.biz-card-body { padding: 14px 16px 16px; }
.biz-card-cat { font-family: var(--font-mono); font-size: 10.5px; letter-spacing: 1px; text-transform: uppercase; color: var(--teal); }
.biz-card-name { font-family: var(--font-display); font-size: 17px; margin: 4px 0 6px; }
.biz-card-desc { font-size: 12.5px; color: var(--ink-soft); margin: 0 0 10px; min-height: 32px; }
.biz-card-foot { display: flex; justify-content: space-between; align-items: center; }
.rating-badge { font-size: 12.5px; color: var(--ochre); }
.rating-badge b, .rating-badge { color: var(--ink); }
.rating-badge.sm { font-size: 11.5px; }
.muted { color: var(--ink-soft); }
.muted.sm { font-size: 11.5px; }

.empty-state { text-align: center; padding: 50px 20px; color: var(--ink-soft); border: 1.5px dashed var(--line-strong); border-radius: var(--radius); }
.empty-note { color: var(--ink-soft); font-size: 13.5px; }
.loading-block { text-align: center; padding: 60px 20px; color: var(--ink-soft); font-family: var(--font-mono); font-size: 13px; }

/* ---------- Business profile ---------- */
.biz-hero { display: grid; grid-template-columns: 160px 1fr; gap: 28px; margin-bottom: 32px; }
.biz-hero-photo {
  width: 160px; height: 160px;
  border-radius: var(--radius);
  border: 2px solid var(--ink);
  overflow: hidden;
  background: var(--paper-alt);
  display: flex; align-items: center; justify-content: center;
  font-family: var(--font-display);
  font-size: 42px;
  color: var(--ink-faint);
}
.biz-hero-photo img { width: 100%; height: 100%; object-fit: cover; }
.biz-name { font-family: var(--font-display); font-size: 32px; margin: 4px 0 10px; }
.biz-meta-row { display: flex; align-items: center; gap: 14px; margin-bottom: 12px; flex-wrap: wrap; }
.open-badge { font-size: 12.5px; padding: 4px 10px; border-radius: 12px; font-weight: 600; }
.open-badge.is-open { background: var(--teal-tint); color: var(--teal-dark); }
.open-badge.is-closed { background: var(--wine-tint); color: var(--wine); }
.biz-desc { color: var(--ink-soft); max-width: 620px; margin: 0 0 18px; }
.biz-hero-actions { display: flex; align-items: center; gap: 12px; }

.biz-body { display: grid; grid-template-columns: 1fr 320px; gap: 26px; }
.biz-col-main, .biz-col-side { display: flex; flex-direction: column; gap: 20px; }
.panel { border: 1.5px solid var(--line); border-radius: var(--radius); background: var(--card); padding: 20px 22px; }
.panel-title { font-family: var(--font-display); font-size: 17px; margin: 0 0 12px; }
.panel-subtitle { font-size: 11.5px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.5px; color: var(--ink-faint); }
.panel-head-row { display: flex; justify-content: space-between; align-items: center; margin-bottom: 12px; }
.panel-head-row .panel-title { margin: 0; }

.service-list { list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 10px; }
.service-item { display: flex; align-items: center; gap: 10px; padding: 10px 0; border-bottom: 1px dashed var(--line); font-size: 14px; }
.service-item:last-child { border-bottom: none; }
.service-name { font-weight: 600; flex: 1; }
.service-duration { font-family: var(--font-mono); font-size: 12px; color: var(--ink-soft); }
.service-price { font-family: var(--font-mono); font-size: 12.5px; color: var(--teal); font-weight: 600; }

.staff-chips { list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 10px; }
.staff-chip { display: flex; align-items: center; gap: 8px; font-size: 13.5px; }
.staff-chip-initials {
  width: 28px; height: 28px; border-radius: 50%;
  background: var(--paper-alt); display: flex; align-items: center; justify-content: center;
  font-size: 11px; font-weight: 700;
}

.review-list { list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 16px; }
.review-item { border-bottom: 1px dashed var(--line); padding-bottom: 14px; }
.review-item:last-child { border-bottom: none; }
.review-head { display: flex; gap: 10px; align-items: center; margin-bottom: 6px; }
.review-avatar { width: 32px; height: 32px; border-radius: 50%; background: var(--teal-tint); color: var(--teal-dark); display: flex; align-items: center; justify-content: center; font-size: 12px; font-weight: 700; }
.review-name { font-weight: 700; font-size: 13.5px; }
.review-stars { color: var(--ochre); font-size: 12.5px; }
.review-text { font-size: 13.5px; color: var(--ink-soft); margin: 4px 0 0; }

.contact-list { list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 10px; font-size: 14px; }
.contact-list li { display: flex; align-items: center; gap: 8px; color: var(--ink-soft); }
.contact-list a { color: var(--ink); }

.hours-list { list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 6px; font-size: 13.5px; }
.hours-list li { display: flex; justify-content: space-between; }
.holiday-note { margin-top: 12px; border-top: 1px dashed var(--line); padding-top: 10px; }
.holiday-list-view { list-style: none; padding: 0; margin: 6px 0 0; font-size: 12.5px; color: var(--ink-soft); display: flex; flex-direction: column; gap: 4px; }

.address-text { font-size: 13.5px; color: var(--ink-soft); margin: 0 0 10px; }
.map-view, .map-picker { height: 160px; border-radius: var(--radius-sm); overflow: hidden; border: 1.5px solid var(--line); margin-bottom: 10px; }
.map-picker { height: 220px; }
.directions-link { width: 100%; justify-content: center; }

.social-row { display: flex; flex-wrap: wrap; gap: 8px; }
.social-pill {
  border: 1.5px solid var(--line-strong);
  border-radius: 16px;
  padding: 5px 12px;
  font-size: 12px;
  text-transform: capitalize;
  color: var(--ink);
}

/* ---------- Forms / editor ---------- */
.editor-head { margin-bottom: 20px; }
.editor-form { display: flex; flex-direction: column; gap: 22px; }
.editor-fieldset {
  border: 1.5px solid var(--line);
  border-radius: var(--radius);
  padding: 20px;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  background: var(--card);
}
.editor-fieldset legend {
  font-family: var(--font-display);
  font-size: 15px;
  padding: 0 6px;
  margin-left: -6px;
}
.optional-tag { font-size: 11px; color: var(--ink-faint); font-style: italic; font-weight: 400; }
.field { display: flex; flex-direction: column; gap: 6px; font-size: 12.5px; font-weight: 600; color: var(--ink-soft); }
.field-full { grid-column: 1 / -1; }
.field input, .field select, .field textarea {
  border: 1.5px solid var(--line-strong);
  border-radius: 7px;
  padding: 9px 12px;
  background: var(--paper);
  outline: none;
  font-weight: 400;
  color: var(--ink);
}
.field input:focus, .field select:focus, .field textarea:focus { border-color: var(--teal); background: var(--card); }
.field textarea { resize: vertical; font-family: inherit; }

.hours-grid { grid-column: 1 / -1; display: flex; flex-direction: column; gap: 8px; }
.hours-row { display: grid; grid-template-columns: 100px 90px 1fr auto 1fr; align-items: center; gap: 8px; font-size: 13px; }
.hours-day { font-weight: 600; }
.hours-closed { display: flex; align-items: center; gap: 5px; font-size: 12px; color: var(--ink-soft); font-weight: 400; }
.hours-row input[type="time"] { border: 1.5px solid var(--line-strong); border-radius: 6px; padding: 6px 8px; }
.hours-sep { text-align: center; color: var(--ink-faint); }

.repeat-list { grid-column: 1 / -1; display: flex; flex-direction: column; gap: 8px; }
.repeat-row { display: grid; grid-template-columns: 1fr 1fr auto; gap: 8px; align-items: center; }
.svc-row { grid-template-columns: 1.4fr 100px 1fr auto; }
.svc-duration-wrap { display: flex; align-items: center; gap: 6px; border: 1.5px solid var(--line-strong); border-radius: 7px; padding: 0 8px; background: var(--paper); }
.svc-duration-wrap input { border: none; background: none; width: 46px; padding: 8px 0; }
.unit-label { font-size: 11.5px; color: var(--ink-faint); }
.repeat-row input { border: 1.5px solid var(--line-strong); border-radius: 7px; padding: 8px 10px; background: var(--paper); }
.row-remove {
  border: none; background: none; color: var(--wine); font-size: 15px; width: 30px; height: 30px; border-radius: 50%;
}
.row-remove:hover { background: var(--wine-tint); }

.editor-actions { grid-column: 1 / -1; display: flex; gap: 12px; padding-top: 4px; }
#add-holiday, #add-service, #add-staff { grid-column: 1 / -1; justify-self: start; }

.map-tools { display: flex; align-items: center; justify-content: space-between; gap: 10px; flex-wrap: wrap; }
.coord-label { font-family: var(--font-mono); font-size: 11.5px; color: var(--ink-soft); }

/* ---------- Modal ---------- */
.modal-overlay {
  position: fixed; inset: 0;
  background: rgba(28,43,50,0.45);
  display: flex; align-items: flex-start; justify-content: center;
  padding: 40px 16px;
  overflow-y: auto;
  z-index: 100;
  opacity: 0;
  transition: opacity 0.18s ease;
}
.modal-overlay.show { opacity: 1; }
.modal-card {
  background: var(--paper);
  border: 2px solid var(--ink);
  border-radius: 14px;
  max-width: 480px;
  width: 100%;
  padding: 26px;
  transform: translateY(-8px);
  transition: transform 0.18s ease;
}
.modal-overlay.show .modal-card { transform: translateY(0); }
.modal-wide { max-width: 620px; }
.modal-title { font-family: var(--font-display); font-size: 20px; margin: 2px 0 16px; }

.confirm-box { text-align: center; }
.confirm-msg { font-size: 15px; margin: 8px 0 20px; }
.confirm-actions { display: flex; gap: 10px; justify-content: center; }

.star-picker { display: flex; gap: 4px; font-size: 26px; margin-bottom: 14px; }
.star-btn { border: none; background: none; color: var(--line-strong); padding: 0; }
.star-btn.on { color: var(--ochre); }
#review-text {
  width: 100%; border: 1.5px solid var(--line-strong); border-radius: 8px; padding: 10px 12px;
  background: var(--card); margin-bottom: 16px; font-family: inherit;
}

/* ---------- Dashboard / tabs ---------- */
.dashboard-head { margin-bottom: 18px; display: flex; align-items: baseline; gap: 14px; flex-wrap: wrap; }
.tabs { display: flex; gap: 6px; border-bottom: 2px solid var(--ink); margin-bottom: 20px; flex-wrap: wrap; }
.tab {
  border: none; background: none; padding: 10px 6px; font-size: 13.5px; font-weight: 600; color: var(--ink-soft);
  border-bottom: 3px solid transparent; margin-bottom: -2px;
}
.tab.active { color: var(--ink); border-bottom-color: var(--teal); }
.tab-body { display: flex; flex-direction: column; gap: 14px; }

/* ---------- Ticket card (appointment) ---------- */
.ticket {
  display: grid;
  grid-template-columns: 1fr auto 130px;
  border: 1.5px solid var(--ink);
  border-radius: 10px;
  background: var(--card);
  overflow: hidden;
  color: var(--ink);
}
.ticket-main { padding: 16px 18px; }
.ticket-eyebrow { font-family: var(--font-mono); font-size: 10.5px; letter-spacing: 1px; text-transform: uppercase; color: var(--ink-faint); }
.ticket-title { font-family: var(--font-display); font-size: 17px; margin: 4px 0 8px; }
.ticket-datetime { display: flex; gap: 14px; font-size: 13px; }
.ticket-alt-time { font-size: 11.5px; color: var(--ochre); margin-top: 6px; }
.ticket-perf { border-left: 2px dashed var(--line-strong); position: relative; }
.ticket-perf::before, .ticket-perf::after {
  content: ""; position: absolute; width: 16px; height: 16px; background: var(--paper);
  border: 1.5px solid var(--ink); border-radius: 50%; left: -9px;
}
.ticket-perf::before { top: -8px; }
.ticket-perf::after { bottom: -8px; }
.ticket-stub { display: flex; align-items: center; justify-content: center; background: var(--paper-alt); }

.stamp {
  font-family: var(--font-mono);
  font-weight: 700;
  font-size: 11px;
  letter-spacing: 0.5px;
  padding: 5px 9px;
  border: 2px solid currentColor;
  border-radius: 5px;
  transform: rotate(-5deg);
  display: inline-block;
}
.stamp.big { font-size: 13px; padding: 7px 14px; margin-top: 8px; }
.st-pending { color: var(--ochre); }
.st-confirmed { color: var(--teal); }
.st-rejected { color: var(--wine); }
.st-reschedule { color: var(--info); }
.st-info { color: var(--info); }
.st-completed { color: var(--ink-soft); }

.mono { font-family: var(--font-mono); font-size: 13px; }

/* ---------- Business dashboard request cards ---------- */
.request-card {
  border: 1.5px solid var(--line);
  border-radius: var(--radius);
  background: var(--card);
  padding: 18px 20px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}
.request-card:hover { border-color: var(--teal); cursor: pointer; }
.request-card-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; }
.request-name { font-family: var(--font-display); font-size: 17px; margin: 6px 0 2px; }
.request-datetime { display: flex; flex-direction: column; align-items: flex-end; gap: 2px; }
.request-purpose { font-size: 13.5px; margin: 0; }
.request-notes { font-size: 13px; color: var(--ink-soft); font-style: italic; margin: 0; }
.request-contact { display: flex; gap: 14px; font-size: 12.5px; color: var(--ink-soft); }
.request-actions { display: flex; gap: 8px; flex-wrap: wrap; padding-top: 6px; border-top: 1px dashed var(--line); }

/* ---------- Appointment detail ---------- */
.appt-head { margin-bottom: 16px; }
.appt-card { border: 1.5px solid var(--line); border-radius: var(--radius); background: var(--card); padding: 18px 20px; margin-bottom: 20px; }
.appt-row { display: flex; justify-content: space-between; padding: 7px 0; border-bottom: 1px dashed var(--line); font-size: 14px; }
.appt-row:last-child { border-bottom: none; }
.appt-row.alt { color: var(--ochre); font-weight: 600; }
.appt-thread { display: flex; flex-direction: column; gap: 10px; margin-bottom: 20px; }
.msg-bubble { max-width: 78%; padding: 10px 14px; border-radius: 10px; font-size: 13.5px; }
.msg-bubble.from-business { align-self: flex-start; background: var(--paper-alt); }
.msg-bubble.from-customer { align-self: flex-end; background: var(--teal-tint); }
.msg-from { display: block; font-size: 10.5px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.5px; color: var(--ink-faint); margin-bottom: 3px; }
.msg-bubble p { margin: 0; }
.msg-time { display: block; font-size: 10.5px; color: var(--ink-faint); margin-top: 4px; }
.appt-actions { display: flex; gap: 10px; flex-wrap: wrap; margin-bottom: 20px; }
.reply-form { display: flex; gap: 10px; }
.reply-form input { flex: 1; border: 1.5px solid var(--line-strong); border-radius: 8px; padding: 10px 14px; background: var(--card); }

/* ---------- Toasts ---------- */
.toast-host { position: fixed; bottom: 20px; left: 50%; transform: translateX(-50%); z-index: 200; display: flex; flex-direction: column; gap: 8px; align-items: center; }
.toast {
  background: var(--ink); color: var(--paper); padding: 10px 18px; border-radius: 8px; font-size: 13.5px;
  opacity: 0; transform: translateY(8px); transition: opacity 0.2s, transform 0.2s;
}
.toast.show { opacity: 1; transform: translateY(0); }
.toast-error { background: var(--wine); }
.toast-success { background: var(--teal-dark); }

/* ---------- Responsive ---------- */
@media (max-width: 860px) {
  .hero-stub { grid-template-columns: 1fr; }
  .stub-perf { display: none; }
  .stub-side { flex-direction: row; align-items: center; justify-content: space-between; padding: 16px 24px; }
  .landing-how .how-steps { grid-template-columns: 1fr 1fr; }
  .landing-split { grid-template-columns: 1fr; }
  .results-grid { grid-template-columns: 1fr 1fr; }
  .biz-hero { grid-template-columns: 1fr; }
  .biz-hero-photo { width: 100px; height: 100px; }
  .biz-body { grid-template-columns: 1fr; }
  .editor-fieldset { grid-template-columns: 1fr; }
  .hours-row { grid-template-columns: 80px 1fr; grid-template-areas: "day closed" "open sep" "close close"; }
}

@media (max-width: 620px) {
  .header-search-slot { display: none; }
  .app-root { padding: 20px 14px 50px; }
  .hero-title { font-size: 30px; }
  .role-grid { grid-template-columns: 1fr; }
  .landing-how .how-steps { grid-template-columns: 1fr; }
  .results-grid { grid-template-columns: 1fr; }
  .ticket { grid-template-columns: 1fr; }
  .ticket-perf { display: none; }
  .ticket-stub { padding: 10px 18px; justify-content: flex-start; }
  .request-card-head { flex-direction: column; }
  .request-datetime { align-items: flex-start; }
  .svc-row, .repeat-row { grid-template-columns: 1fr; }
  .repeat-row .row-remove { justify-self: end; }
}

@media (prefers-reduced-motion: reduce) {
  * { transition: none !important; animation: none !important; }
}

:focus-visible { outline: 2.5px solid var(--teal); outline-offset: 2px; }